Privacy Policy

At Flower Perfumes (flowerperfumes.com), the privacy of our visitors and customers is important to us. This Privacy Policy outlines what information we collect, how we use it, and how we protect it.

1. Consent

By using our website or contacting us via WhatsApp to place an order, you agree to this Privacy Policy and consent to the collection and use of your information as described herein.

2. Information We Collect

We may collect the following types of information:

• Contact details: Name, phone number, and WhatsApp number when you place an order or inquiry
• Order details: Products selected, quantities, and delivery address (if applicable)
• Website data: Browser type, IP address, and pages visited (collected automatically via standard web server logs)

3. How We Use Your Information

The information we collect is used to:

• Process and confirm your orders
• Communicate with you about your purchase via WhatsApp or phone
• Improve our website and customer experience
• Send occasional promotional messages (only if you have not opted out)

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. Your data is only used internally by the Flower Perfumes team to fulfil your orders and provide support.

5. WhatsApp Communication

When you contact us via WhatsApp, your messages and contact details are stored within the WhatsApp platform in accordance with WhatsApp's Privacy Policy. We use this data solely to respond to your inquiries and process orders.

6. Cookies

Our website may use cookies to improve your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can disable cookies in your browser settings, though this may affect some website functionality.

7. Data Security

We take reasonable precautions to protect your personal information. However, no internet transmission is completely secure. We recommend not sharing sensitive financial information over any online channel.

8. Your Rights

You have the right to request access to the personal information we hold about you, or ask us to delete it. To make such a request, contact us via WhatsApp.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website or services constitutes your acceptance of the updated policy.