Shipping Policy

At Flower Perfumes, we are primarily a physical boutique located at Souq Waqif, Doha, Qatar. We also offer WhatsApp-based ordering for customers who prefer to shop remotely. Below is everything you need to know about how we handle delivery.

1. WhatsApp Orders (Doha, Qatar)

For customers within Doha, we offer delivery arrangements on a case-by-case basis. To place an order:

• Message us on WhatsApp at +974 5538 2148
• Share the product name and quantity
• We will confirm availability and discuss delivery or pickup options

Delivery timelines, fees, and area coverage are communicated at the time of order confirmation by our team.

2. Order Processing

Orders placed via WhatsApp are processed during our store hours: 10 AM – 11 PM daily, including weekends. Messages received outside of store hours will be replied to on the next working day.

3. Packaging

All orders are carefully packaged to ensure your fragrance arrives in perfect condition. We use secure, premium packaging for all deliveries.

4. International Orders

At this time, we do not offer international shipping through our website. For international inquiries, please contact us directly on WhatsApp and we will do our best to assist.

5. Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 24 hours of receiving it via WhatsApp with a photo of the issue. We will arrange a replacement or solution promptly.